On May 14, 2025, in Guangzhou, China, Ms. Liu from the authoritative organization SGS, commissioned by an American client, conducted a pre-shipment inspection of the machinery ordered from Rich Packing. The purpose of this SGS inspection was to ensure that the purchased machinery met the order requirements, including dimensions, finishing details, and performance, to guarantee smooth pharmaceutical production processes and stable product quality. The American client's order included an NJP 1200C automatic capsule machine, a capsule polishing machine, an 8 channels automatic counting machine, and a labeling machine.
Mary from Rich Packing welcomed Ms. Liu and arranged for the experienced Engineer Yang to assist throughout the inspection. Engineer Yang, familiar with the machinery's performance and operational processes, promptly addressed Ms. Liu's questions during the inspection and assisted with trial operations.
Ms. Liu strictly adhered to the client's order requirements for the inspection, covering multiple aspects of the machinery.
For dimensions, she used professional measuring tools to precisely measure the length, width, and height of the NJP 1200C capsule filling machine, capsule polishing machine, 8 channel tablet capsule counting machine, and labeling machine, ensuring they matched the order specifications to meet the American client's factory layout and installation requirements.
During performance testing, Ms. Liu focused on the machines' operational efficiency and stability. The NJP 1200C high speed automatic capsule filler achieved a production rate of 1,150 #0 capsules per minute. The automatic capsule polisher not only rejected defective capsules but also ensured dust-free capsule surfaces. The 8 lane tablet capsule counting filling machine reached a speed of 50 bottles per minute (60 capsules per bottle) with a counting accuracy of 99.9%. The high-speed label applicator delivered fast labeling with precise alignment and smooth application.
For finishing details, Ms. Liu meticulously inspected the machines' surface smoothness and flatness, ensuring no burrs or scratches, with surface roughness below 0.8 micrometers.
The entire inspection a predefined process, from visual checks to performance tests and finishing inspections. Ms. Liu meticulously recorded each step's results, confirming that Rich Packing strictly adhered to the client's order requirements and high standards. During trial operations, the machines ran smoothly, with all metrics meeting expectations, ultimately completing the inspection successfully.
During the inspection, Ms. Liu provided real-time updates on the process and results to the American client, ensuring timely awareness.
Ms. Liu relayed every inspection step and detail to the client through video calls, photos, and written descriptions. This transparent communication allowed the client to clearly observe the actual condition of the pharmaceutical and packaging equipment, strengthening their trust in Rich Packing.
After the inspection, Rich Packing held a remote meeting with the American client. Ms. Liu detailed the inspection results for the packaging and pharmaceutical machinery, and the client expressed satisfaction with the equipment's quality and performance. Through this meeting, the client could directly communicate with Rich Packing's representatives to confirm additional details and discuss the local U.S. installation and training services Rich Packing would provide.
The American client was highly satisfied with Rich Packing's capabilities, equipment, and services, praising the company's excellence in equipment manufacturing, quality control, and technical support. The client's perception of Chinese machinery manufacturing shifted positively, and they commended Rich Packing's professionalism and efficiency, expressing a desire for long-term collaboration.
This inspection, led by Ms. Liu from the authoritative organization SGS, was a critical step in the collaboration between Rich Packing and the American client. From the professional coordination of the inspection team to the stringent inspection standards and procedures, as well as the high-quality presentation of the equipment and the company's attentive hospitality and technical support, the entire process demonstrated Rich Packing's comprehensive capabilities in pharmaceutical equipment manufacturing, quality control, and customer service. This inspection not only laid a solid foundation for future cooperation but also provided strong support for Rich Packing's further expansion in the international market.